Service Writer Job at AAMCO Transmissions and Total Car Care, Rochester, NY

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  • AAMCO Transmissions and Total Car Care
  • Rochester, NY

Job Description

A Service Writer is a high energy professional who can assist the manager in driving sales and customer satisfaction.

A Service Writer takes on many different roles as they assist in the management of day-to-day operations of one of our centers, including: answering phones using a company script, communicating with customers, building estimates, and working with company vendors.

Position Responsibilities:

  • Answering phones
  • Preparing estimates
  • Ordering parts and inventory
  • Maintaining work flow in shop
  • Keeping customers updated on the status of their vehicles' repairs
  • Coordinating transportation services
  • Delivering a high level of customer service

What We Offer:

  • Hourly Compensation
  • Daytime working hours 
  • Ongoing training and field support- We offer extensive industry training and career growth opportunities!
  • Opportunities for advancement

Job Requirements:

  • Minimum of 2-3 years of office experience
  • Strong commitment to customer service and relationship building
  • Ability to communicate and use interpersonal skills at a sustained high level
  • Capable of multi-tasking and executing in a fast paced environment
  • Honest, goal-oriented and energetic team player
  • Must have valid driver's license

Job Tags

Hourly pay, Full time, Work at office

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