The CBP Customer Advocate serves as a trusted liaison between Customs and Border Protection stakeholders and internal teams ensuring customer needs are understood prioritized and addressed. This role supports mission success by building strong relationships identifying operational needs coordinating solutions and improving the overall customer experience across CBP organizations. The ideal candidate brings experience in federal law enforcement environments stakeholder engagement strategic planning and cross-functional collaboration.
AMERICAN SYSTEMS is committed to pay transparency for our applicants and employee-owners. The salary range for this position is USD $191500.00/Yr. - USD $319700.00/Yr. Actual compensation will be determined based on several factors permitted by law. AMERICAN SYSTEMS provides for the welfare of its employees and their dependents through a comprehensive benefits program by offering healthcare benefits paid leave retirement plans insurance programs and education and training assistance.
EEO Race/Sex/Disability Status/Veteran Status
Required Experience:
Senior IC
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