Job Description

Roofing Superintendent

Mission: To be the contractor of choice in our community, the client of choice for our trade partners, and the employer of choice in our industry.

We are looking for a Roofing Superintendent who shares our commitment to quality, professionalism, and customer service. This role is ideal for someone who takes ownership in the field, communicates well with homeowners and crews, and keeps projects moving with a high standard of safety and workmanship.

The Roofing Superintendent is responsible for overseeing the on-site execution of roofing projects from initial homeowner contact through final quality inspection. This role is essential to ensuring projects are completed safely, efficiently, and to company standards while delivering an exceptional customer experience. The position uses a company-issued tablet to manage documentation, job updates, photos, and change orders.

Genuine:

• Act with honesty and transparency in every interaction. | Dependable
• Deliver reliable, consistent performance. | Intentional
• Approach tasks with purpose and precision. | Grateful
• Appreciate teamwork and opportunities for growth. | Proactive
• Anticipate challenges and solve them before they impact the project.

Key Responsibilities

Before the Job Starts:

• Contact homeowners on the day of the scheduled job to introduce yourself and provide the timeline for the day.
• Confirm all materials have been delivered and match the scope of work.
• Print and post permits as required before work begins.
• Ensure yard signs are installed.
• Review the scope of work with subcontractors to confirm expectations.
• Take and upload pre-construction photos.
• Document and communicate discrepancies or concerns before the project begins.

During the Roofing Process:

• Provide homeowners with daily updates throughout the job.
• Monitor jobsite safety and workmanship and address concerns in real time.
• Take and upload progress photos throughout the project.
• Track and document all material usage, including stock items.
• Coordinate additional materials as needed.
• Discuss minor scope changes with homeowners.
• Create and execute change orders and secure signatures in person or electronically.
• Notify the Project Manager of major change order needs.
• Use a tablet and CRM to document job progress, notes, and updates.

At Project Completion:

• Perform a final walkthrough and quality inspection within required timelines.
• Create punch lists for any deficiencies and notify the Project Manager immediately.
• Ensure the property is clean and left in excellent condition.
• Take and upload final completion photos.
• Update the CRM with accurate completion status.
• Submit all required documentation, including photos, change orders, and material usage records.
• Verify completion of punch list items with photo documentation.

What We're Looking For

Qualifications:

• Experience in roofing, construction supervision, or a related field.
• Strong communication and customer service skills.
• Ability to manage subcontractors and maintain professional jobsite standards.
• Attention to detail with a focus on safety, quality, and documentation.
• Comfort using tablets, apps, and CRM systems in the field.
• Ability to identify issues quickly and solve problems proactively.
• Valid driver’s license and reliable transportation, if required.

Preferred Qualifications:

• Prior experience in residential roofing project oversight.
• Knowledge of roofing materials, installation methods, and common repair needs.
• Experience handling change orders, permits, and quality inspections.
• Familiarity with GAF steep slope systems or willingness to complete required training.

What Success Looks Like

In this role, success means:

• Maintaining clear, timely communication with homeowners.
• Ensuring materials, permits, and crews are ready before work starts.
• Resolving safety and quality concerns quickly.
• Keeping accurate photo and material records.
• Completing clean, professional jobsite closeouts.
• Maintaining strong documentation and CRM updates throughout each project.

Why Join Us

Benefits of the role:

• Opportunity to work with a company driven by strong values and high standards.
• Supportive team environment with clear expectations and training.
• Meaningful role with direct impact on customer satisfaction and project success.
• Opportunity for long-term growth and leadership development.

Apply Today!

At First American, we run our business like we run our life: with a commitment to being the best we can be for ourselves and the people around us. For us, that means creating a set of core values that reflects the type of people we want to show up as every single day. You can count on us to bring the perfect blend of professionalism, perfectionism, and personality to every job we do. After all, we're more than just a family-owned business. We're your neighbors, friends, and community builders!

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