Job Description

Description

We are looking for a candidate where one minute you may be providing Desktop Support and the next minute you may be working with Manufacturing to support a new innovative project. We’re looking for a PC Technician to support the IT Help Desk by investigating and resolving computer software and hardware issues for Raymond's internal PC users.

You will:

• Provide technical support by applying knowledge of computer software, hardware, and procedures to staff in-person or via call center.

• Provide escalation support to other IT members.

• Respond, troubleshoot, and resolve issues in a timely manner.

• Complete a detailed description of each resolution in ticketing system to reference when similar problems arise.

• Perform software and hardware upgrades.

• Configure new equipment with the requested software.

• Test, monitor, and repair equipment.

• Maintain contact with outside organizations regarding the maintenance and service of equipment.

• Remain current with industry standards through internal and external training programs.

• Collaborate with other team members to create support documents and improve service levels.

• Provide project support for IT organization.

Skills

Help desk support, Help desk, Desktop, Windows 10, Hardware, Support, Troubleshooting, Deployment, Customer service, Service desk, Active directory, Office 365, Ticketing system, Desktop hardware, Windows, Install, Desktop troubleshooting, Phone support, Installation, Printers, Servicenow, Technical support, Password reset, Inventory, Sccm, Hardware installation, Workstation, Win10

If you are interested in learning more, please apply !

This is a Contract to Hire position based out of Greene, NY.

The pay range for this position is $19.00 - $20.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a fully onsite position in Greene,NY.

This position is anticipated to close on Apr 7, 2026.

We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

About TEKsystems and TEKsystems Global Services

We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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