Job Description

Hotel Van Driver

Courtyard Anchorage Airport is looking for a reliable, friendly, and service-focused Hotel Van Driver to join our team. This role is perfect for someone who enjoys connecting with people, knows how to stay calm in a busy environment, and is committed to providing safe and smooth transportation for our guests.

Position Purpose: 

Transport guests in a prompt, friendly and courteous manner using safe driving practices.

The Benefits of Being Part of OUR Team:

• * Medical, Dental and Vision coverage
• * Life Insurance
• * Paid personal time off
• * Leadership and Management Training Programs
• * 401K Retirement Plan
• * A PATH for your future!
• * Discounted room rates
• * A FUN PLACE TO WORK
• * Access to voluntary benefits, including discount in pet insurance, cell phones, Travel & Entertainment and Health & Wellness programs.

ESSENTIAL FUNCTIONS

• Comprehends and abides by all traffic regulations while transporting guest to and from the airport terminal or other designated site.
• Lifts luggage, packages and boxes from cars, buses, vans and carts, placing items on the ground, onto baggage carts, conveyors or other vehicles.
• Listens, understands and responds immediately to guest and associate’s inquiries and requests for assistance. Greets guest with a friendly and sincere welcome.

• Remains calm and alert especially during emergencies or heavy hotel activity and handles complications from driving in the local community.
• Clearly communicates the features, and services of the hotel facilities.

SUPPORTIVE FUNCTIONS In addition to the performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.

• Maintains an alert and attentive demeanor.
• Maintains cleanliness of the hotel van by cleaning and washing it when appropriate.
• Takes van for periodic servicing and fueling as required.
• Other duties as assigned such as assisting as Front Desk or Housekeeping when necessary.
• Attempts to communicate with guest in guest's native language, if applicable.
• Remains calm and alert, especially during emergency and/or heavy hotel activity, and resolve complications such as location changes or credit issues.
• Van Driver associates when needed.
• Provides safety deposit boxes for guest by escorting them to the vault pulling the box from the vault and carrying it to the guest.
• Operate various office machines.

SPECIFIC JOB KNOWLEDGE, SKILL AND ABILITY

The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation.

• Considerable skill in the use of a calculator to prepare moderately complex mathematical calculations without error.
• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact and diplomacy to defuse anger, collect accurate information and resolve conflicts.
• Ability to read, listen and communicate effectively in English, both verbally and in writing.
• Ability to access and accurately input information using a moderately complex computer system.
• Standing, bending, and stooping may be required.

LICENSES OR CERTIFICATES

Valid driver's license issued by the state in which the hotel is located. Must be 21 years or older to apply.

NOTICE:  

 The home office supports the hospitality business which functions seven (7) days a week, twenty-four hours a day. In addition, this is a hospitality business, and a hospitable service atmosphere must be projected at all times. Upon employment, all associates are required to fully comply with JL Hospitality Management rules and regulations for the safe and efficient operation of facilities. Associates who violate the rules and regulations will be subjected to disciplinary action, up to and including termination of employment.

JL Hospitality Management, LLC is an equal opportunity employer. JL Hospitality Management, LLC does not discriminate in employment on account of race, color, religion, national origin, citizenship status, ancestry, age, sex (including sexual harassment), sexual orientation, marital status, physical or mental disability, military status or unfavorable discharge from military service.

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