Job Description

Salary: $118,770 - 148,463 per year Requirements:

• Clinical license (RN or Pharmacist) is mandatory
• Bachelors degree required
• Experience in application implementation, troubleshooting, and support
• Proficiency in application testing
• Relevant clinical or business experience is preferred
• Completion of OHS Annual Assessment
• Epic Certification will be necessary

• Install new applications and upgrade existing ones, including configuration of settings
• Offer support during go-live phases and assist users with new applications, modules, and functions
• Provide troubleshooting assistance for applications, resolving issues or escalating as needed
• Analyze user needs and operational workflows to suggest system improvements
• Develop test plans and evaluate new systems and versions, documenting all testing outcomes
• Design database queries and generate reports using report-writing tools
• Monitor application issues and address them as they arise
• Maintain current documentation related to applications and contribute to training material preparation
• Deliver professional customer support on a rotating 24x7 schedule, working with IT support on escalated issues
• Analyze necessary modifications, coordinating with relevant IT personnel or vendors for implementation
• Serve as a liaison with vendors to communicate escalations and coordinate installation activities
• Participate in on-call rotation for 24x7 support
• Execute additional related duties as assigned, including application enhancements and policy development related to system security and disaster recovery

• Support
• Security
• Hardware
• Network

More:

At Montefiore, we pride ourselves on being ranked among the top-performing hospitals both nationally and in the region by U.S. News & World Report. For over a century, we have pioneered innovative treatments and strategies to enhance patient care, driving remarkable results and setting high standards for academic medical institutions. Our commitment to improving health outcomes in underserved communities is unmatched in the U.S., and our workforce is exceptionally diverse, speaking over 60 languages. As we advance toward a future of tech-driven healthcare delivery, we are keen to expand our technology teams and invite an Application Analyst to join our Epic Beacon/Oncology team. This role will require on-site attendance several times a year and necessitates obtaining and maintaining Epic certification as part of employment.

last updated 14 week of 2026

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