Job Description

Administrative Technician III E16C

This position is located in Tulsa, Oklahoma.

Annual Salary: $34,999.65 plus full state employee benefits

Job related travel is occasional . - Must possess a valid driver's license and must maintain required car insurance.

Minimum Qualifications: 

• Requirements at this level consist of 24 months of clerical office experience; or an equivalent combination of education and experience

Job Responsibilities:

• This position is a full-time in an office setting.
• Serves as the Navigator at reception by assisting customers with inquiries; answering general questions; entering and retrieving client information in the computer; and uploading documents timely and accurately.
• Demonstrate the ability to handle difficult situations with respect and courtesy.
• Serves as the EBT clerk. 
• Make appropriate program referrals to community resources.  
• Provide a high level of customer service to both internal and external, ensuring that inquiries and concerns are handled professionally and in a timely manner.
• Participate in individual and staff conferences. 
• Must attend all mandatory trainings associated with the position.
• Writes, presents, and interprets information in a clear, concise, and organized manner.
• Maintain compliance with Adult and Family Services business processes, policies, and standards.
• Performing various backup duties as required. 

If you have questions, please contact DHS.Careers@okdhs.org

OKDHS is a Fair Chance Employer.

This is a position in the Oklahoma Civil Service.

Announcement #: 26-KM081

83010405/JR59028

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